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When looking for a flat to rent we had serious issues with letting agents trying to rip us off with fees. We were actually asked for £700 by one agent before they would let us go ahead with the flat. We eventually found Prominence and they were fantastic. They charged minimal fees and have been nothing but helpful ever since we moved into the flat. We would recommend them to anyone looking to rent in Brighton.Tenant

Terms and conditions of using the Prominence Property website

Prominenceproperty.co.uk is owned and operated by Prominence Ltd. By using the website you accept these terms and conditions. These are governed by English law.

Our details

  • Prominence Ltd is registered in England and Wales
  • Company registration number: 06311211
  • Registered office: 28 Western Road, Hove, East Sussex BN3 1AF
  • Data protection registration number: Z1969691
  • VAT registration number: 158 1126 21

If you need to contact us regarding this website the postal address is 28 Western Road, Hove, East Sussex BN3 1AF.

Copyright

The copyright for all design, text, graphics, codes, files, links, and how these items are arranged is owned by Prominence Ltd or licensed to us or third parties responsible for the presentation of this website. You can copy and print portions of the website solely for personal, non-business-related purposes. Any other use of materials on the website without our prior written permission is strictly prohibited.

Liability

Prominence Ltd accepts no liability (including liability for negligence) for direct or indirect damage that results from accessing, using or being unable to access or use our website or links to other websites.

Disclaimer on website content

Prominenceproperty.co.uk may include links to other websites or advertisers offering services or products. These links or adverts do not signify any endorsement by Prominence Ltd of these services or suppliers, and we take no responsibility for the content of any website we link to.

We take all reasonable care to ensure that the information on this website is accurate. However, we cannot guarantee its accuracy and we reserve the right to change the information on this website (including terms and conditions) at any time.

We also make no claim or guarantee that the content on this website will be up to date, uninterrupted, or error- or virus-free. Nothing on this website shall be regarded or taken as financial or legal advice.

Our privacy policy

Prominence Ltd is committed to protecting your privacy and the security of your personal information

Data Controller

Prominence Ltd is the data controller and responsible for your personal data (collectively referred to as “we”, “us” or “our” in this privacy policy.

The person at Prominence Ltd who responsible for overseeing compliance with this privacy policy is Mr Mehdi Jahani If you have any questions about this privacy policy or how we handle your personal information, or any requests to exercise your legal rights please contact Mr Mehdi Jahani at 124 Western Road, Hove, East Sussex BN3 1DB.

Contacting the Regulator

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the change to deal with your concerns before you approach the ICO so please contact us in the first instance.

Changes to our privacy policy

We may need to update our privacy policy from time to time. We’ll notify you of any substantial changes that may affect the way that we collect, store, handle and keep safe your personal data. You will also always be able to view the most up to date version of our privacy policy on our website.

Keeping us informed

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Personal data

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

How we collect data

Any personal information that we obtain from you will always be held, used and transferred in compliance with all applicable data protection laws that are applicable to the UK.

By using the website and any services we offer via the website, you are agreeing to be bound by this privacy policy in respect of the information collected about you through the website.

When you use the website, you may be asked to provide information about yourself, including your personal details.  We may also collect information about how you use the website, including the searches you do and the properties and pages that you view.  We may also collect information from any correspondence between us.

All of the forms where you enter personal information on the website have tick box options to enable you to specify your consent (or not) to our use of your information.

In general, the information we collect about you is to improve the features and services we offer, support our own marketing and promotion, and provide you with relevant information.

We may aggregate the information to identify patterns to help administer, support and improve our services and our marketing.  We may also use your information to contact you for your views on our services and to occasionally notify you about important changes to the website or our services.

We may provide any of your personal information to third parties for the purposes given above, but if we pass your data to third parties we require them to respect your personal data and treat it in accordance with the data protection laws applicable to the UKThe third party will not use your information commercially without your consent and will only be permitted by us to process your personal information for specified purposes in accordance with our instructions

Marketing

We have a legitimate interest to use your personal data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which of our products and services may be relevant for you (we call this marketing).

You may receive marketing communications from us if you have requested information from us or purchased products or services from us or if you provided us with your details and, in each case, you have not opted out of receiving marketing from us.

We would like to keep you in touch with our business now and in the future to give you the opportunity to benefit from property updates, and products and services that may be of interest to you. However, it is important to us that the content we share is relevant to our audience and we strive to provide you with choices regarding certain personal data uses, particularly around marketing.

You may contact us at any time to confirm or amend your preference details to ensure that you continue to receive the information that you’d like in the way you want to receive it.

We will never sell your information to third parties.

International transfers

We do not transfer your personal data outside the European Economic Area (EEA). If for any reason it does become necessary to do so we shall either seek your specific consent or advise you of any other legal basis for processing.

If we ever need to transfer your personal data out of the EEA, we shall take steps to ensure a similar degree of protection is afforded to it by ensuring safeguards are implemented.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

 How long we keep personal information

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

You can request from us details of retention periods for different aspects of your personal data.

The legal bases we rely on

The law on data protection sets out a number of lawful bases for the collection and processing of personal data. The lawful bases that we rely upon include

Consent

In some instances, we may collect and process your data with your consent e.g. in relation to certain marketing activities.

Legitimate Interest

We may collect and process your personal data in the interest of conducting and managing our business to enable us to give you the best service/product and the best and most secure experience.

We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

Performance of Contract

We may collect and process your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract because you wish to instruct us to carry our legal services for you.

Comply with a legal or regulatory obligation

We may collect of process your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to e.g. for us to confirm your identity under our anti-money laundering obligations.

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at any time.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Your rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, which include a right to request:

•             access to your personal data.

•             the correction of your personal data.

•             restriction or erasure of your personal data.

•             transfer of your personal data

•             we cease using your personal data for marketing.

that any consent previously given to data use be withdrawn.

Please contact us if you have any questions or requests in respect of your personal data.

Our cookies policy

A cookie is a small piece of text sent to your browser by a website. It helps the website to remember information about you, like your language preference or your interests.

Prominenceproperty.co.uk operates a responsible cookie use policy. The website does not store cookies on your computer and does not require cookies to operate correctly. It does create a cookie for Google Analytics which is used to monitor site traffic and usage. This cookie is transmitted to Google but does not contain any personal or user information.

You can opt out of these cookies by configuring your web browsers to either block cookies entirely or to ask for your permission whenever a new cookie is created. How you do this varies according to the web browser you are using. If you need assistance to do this visit http://www.allaboutcookies.org  for information on how to change the cookie settings for your browser.

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